Privacy policy

Last updated: October 8, 2025

This Privacy Policy describes how Clean All (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from cleanall.store (the “Site”), or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. The updated version will always include the “Last updated” date above.

How We Collect and Use Your Personal Information

We collect personal information from different sources to provide, improve, and protect our Services. This may include:

1. Information We Collect Directly from You

Examples include:

  • Contact information: Name, address, email, phone number
  • Order information: Billing/shipping details, payment confirmation
  • Account information: Username, password, login details
  • Customer support communication: Information you choose to share with us

Certain features require specific information; choosing not to provide it may limit access to those features.

2. Information Collected Automatically (Usage Data)

We automatically collect information through cookies and similar technologies. This includes:

  • IP address
  • Device and browser information
  • How you interact with our Site
  • Pages viewed, links clicked, time spent
  • Referring website or ads

We use this data to improve site performance, security, and user experience.

3. Information from Third Parties

We may receive information from:

Shopify

Our store is powered by Shopify, which collects data necessary for operating the Site and processing orders.
Shopify’s cookie policy: https://www.shopify.com/legal/cookies

Payment processors

These may include bank card information needed to complete your purchase.

Meta Pixel (Facebook Pixel)

We use Meta Pixel for analytics, ads optimization, and re-marketing purposes. Meta may collect data such as:

  • IP address
  • Device/browser details
  • Pages visited
  • Purchase events
  • Ad clicks or interactions

This helps us deliver relevant ads and measure performance.

How We Use Your Information

We use your personal information for:

Providing Products & Services

  • Processing and fulfilling orders
  • Shipping and returns
  • Account management
  • Notifications regarding your orders or account

Marketing & Advertising

  • Sending promotional emails (if you opt in)
  • Showing ads on platforms such as Facebook/Instagram using Meta Pixel
  • Personalizing product recommendations or offers

Security & Fraud Prevention

  • Detecting suspicious activity
  • Protecting accounts
  • Ensuring safe operation of the Site

Customer Communication & Improvement

  • Responding to inquiries
  • Improving the Site and customer experience

Cookies

We use cookies to:

  • Operate the Site
  • Remember user preferences
  • Enable checkout
  • Analyze traffic and performance
  • Deliver personalized ads

You can control cookies through your browser settings, but disabling them may affect website functionality.

How We Share Personal Information

We may share your information with:

  • Service providers acting on our behalf
    (Shopify, payment processors, customer support, shipping partners)
  • Marketing and advertising partners
    (such as Meta for ads)
  • Affiliates within our business group
  • Authorities when legally required
  • Third parties with your consent, such as when using social login or choosing to share reviews publicly

We do not sell personal information for money, but under some privacy laws, sharing data with advertising partners (like Meta) may be considered a "sale" or "sharing".

User-Generated Content

If you submit reviews, comments, or any other public content on our Site, it becomes publicly visible.
We are not responsible for how others may use that information.

Third-Party Websites

Our Site may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from users under the age of 16.
If you believe such data was submitted, contact us so we can delete it.

Security & Retention

While we take measures to protect your data, no system is completely secure.
We retain personal information only as long as necessary for:

  • Completing orders
  • Maintaining your account
  • Legal and tax purposes
  • Resolving disputes

Your Rights

Depending on your region, you may have rights such as:

  • Accessing your data
  • Requesting deletion
  • Requesting correction
  • Opting out of marketing
  • Withdrawing consent
  • Restricting processing
  • Asking for a copy of your data

To exercise any rights, contact us using the information below.

We will not discriminate against you for exercising your rights.

International Users

Your information may be processed outside your country, including in regions where Shopify and our partners operate.
We use approved legal mechanisms (such as Standard Contractual Clauses) for international data transfers.

Complaints

If you have concerns about how we handle your data, please contact us first.
You may also have the right to file a complaint with your local data protection authority.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

📧 Email: cleanallstore@gmail.com
📍 Business Name: Clean All
🌐 Website: https://cleanall.store